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Payment & Delivery

Payment Options

  • Cash Payment on Delivery (Only in Cyprus)
  • Paypal
  • Credit or Debit Card 

    Order Dispatch

    Dispatch will usually be done the following day after the order confirmation. We do not dispatch on weekends or public holidays. 

     

    Delivery methods and costs

     

    Cyprus  

    You can choose from any of the following methods:

    • Courier Dispatch to your address - €3,85
    • Courier Dispatch to ACS Point - €2,15

    Check the closest point to you here.

    The package should be delivered to you within 1 to 2 business days. 

     

    For purchases above €49, delivery within Cyprus is Free. 

     

    Greece

    Through the National Postal Service.

    For purchases above €49, delivery to Greece is Free. 

    For purchases under €49, the delivery cost is €3.85. 

     

    European Union

    Through the National Postal Service at the price of 3.85 

     

    Israel

    We currently provide delivery to Israel through the National Postal Service, at the price of €4.52

     

    Rest of the World

    We currently provide delivery internationally through the National Postal Service, at the price of €4.82

     

    I have not received my order

    National Post Office
    Packages sent via the National Post arrive within 2-4 working days of dispatch. Please do contact your local Post office if you haven’t received your package within 5 working days of dispatch.
     
    Courier Delivery
    You can track your order by following the tracking code included in your dispatch. You can always contact us in case your order is taking longer than expected. 

    Returns & Refunds - 100% Satisfaction Guaranteed 

    You can cancel and return your order within 14 days, for any reason and without justification. 

    If you find that a product is defective, we're happy to send a replacement. 

    Using a menstrual cup is a lifestyle change and it might take a couple of cycles to get it right. If after 2 cycles you find this that Green Rays Cup is not a fit for you, please contact us and we will arrange a refund. 

     

    More information 

     

    We are committed to ensuring that your order will be delivered at the specified time, however, we cannot take responsibility for late deliveries due to reasons outside of our control. If it will come to our attention, we will inform you of any unexpected delays. For international deliveries, some delays may occur at the destination country, in this case, please contact your local post office and provide them with the tracking number we supplied to you at the time of purchase. 

     

    Please be aware that you are responsible to pay any local customs duties that the order may incur.